Front Desk is one of the important sections of  an Organization,to create the favorable or unfavorable first impression for an organization  So to create the professional image for ensuring the business growth global brands take every development initiative for this section. Keeping the same importance to this factor the Executive Director of Bangladesh Skill Development Institute , Mr. KM Hasan Ripon took very intensive learning sessions with activities for the Front Desk and Customer Care Section officers at BSDI. The participants have received practical learning experiences and training participation certificates after attending the session.